Customer Service Representative (Russian/English) Jobs In Dubai | Binance
| Hiring Organization | Binance |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | Dec/09/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Customer Service Representative (Russian/English) Jobs In Dubai | Binance
Description:
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Job Responsibilities:
- Handle high volume live chat and other online tools
- Provide accurate, valid and comprehensive information
- Follow communication procedures, guidelines, and policies
- Support other business units with customer liaison, accurately document customer requests
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Go the extra mile to engage customers
Job Requirements:
- College degree or above
- Fluent Russian language, advanced English speaker
- Minimum 1 year experience in customer service, preferably in finance or E-commerce industry
- Outstanding new graduates are also welcomed to apply
- High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
- Ability to work under pressure, strong communication skills and exceed beyond expectation
- Passionate for customer service industry and can accept to work under different work shifts
- Positive about the crypto industry
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