EA Specialist UAE National Jobs in Emirates in Dubai 2023
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| Company Name | The Emirates Group |
| Address | Dubai United Arab Emirates |
| Region | Dubai |
| Country | United Arab Emirates |
| Date | 20/02/2023 |
| Salary | 4000 |
| Employment Type | Full-Time |
EA Specialist UAE National Jobs in Emirates in Dubai 2023
Responsibilities:
- Provide short term confidential, emotional and practical support to employees and their dependents (within the scope of EAP practice) experiencing difficulties in both professional and personal life.
- Establish and maintain a network of contacts beneficial to case management both internal (line departments) and external (embassies/consulates, local authorities). Facilitate & liaise with necessary departments and with external authorities and assist wherever possible to resolve a variety of different issues (hospitalization, bill payment, assist with travel & visa for additional family support, arrests, custody & court cases, as well as mortuaries and repatriations).
- At times may be required to provide an escort back to home country for an employee who has been ‘in crisis’, once they have been stabilized and are fit to travel. It may be repatriation or accompanying someone having treatment overseas. When necessary arranging and supervising the packing of personal belongings and provide emotional support in additional to practical assistance.
Requirements:
- Human Resources/Employee Welfare : 5+ Years
- Degree or Honours (12+3 or equivalent) Specific to Peer Support
- Min 1 year Cabin Crew or Pilot experience Peer Support volunteer desirable
- Knowledge/skills: – Licenced by the Community Development Authority (CDA)
- Certified Employee Assistance Professional (CEAP)
- Minimum 2 years experience in a similar role
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