High Value Tier Coordinator Jobs in Dubai 2023
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| Company Name | Majid Al Futtaim |
| Address | Dubai, United Arab Emirates |
| Region | Dubai |
| Country | United Arab Emirates |
| Apply Before | 31/12/2024 |
| Salary | 7000 |
| Salary | Full-Time AED Monthly |
High Value Tier Coordinator Jobs in Dubai 2023
Description:
Majid Al Futtaim Dubai Job Vacancies : Majid Al Futtaim has announced new job vacancies in Dubai . Company is looking for qualified candidates to fill various positions. Those interested in applying for any of the open positions should visit the Majid Al Futtaim website where they will find more information about the requirements for each role. Applicants are encouraged to submit their resumes as soon as possible, as the company will begin reviewing them immediately
Job Requirements
- Advanced Microsoft Office skills
- Experience in writing Standard Operating Procedures for customer-facing staff
- Experience in designing and implementing wide-scale training programmes (e.g. train the trainer)
Job Responsibility
- Devise new processes to support roll out of High Value services that require frontline intervention. This includes The9 and Cle D’Or lounges and all BUs and Contact Center to deliver an effortless experience for our High Tier members.
- Coordinate and support a Concierge service to our High Value members. Work with the Contact Centre to deliver on required services and experiences to be booked, confirmation process with the member and ground services with the provider or BU.
- Relationship management with our top tier members to ensure one to one emotional connectivity with our members, updating their preferences, understanding their needs, capturing the data and personalizing opportunities at events and signature moments to personalize and drive value for the programme.
- Responsible for onboarding of new members to High Value tier – identifying and verifying their status and spend to entitle membership to the tier. Capturing preferences, Car registration plate, handover of welcome pack and explanation of service offering.
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