Senior Researcher Jobs In Dubai | Nomo Fintech
| Hiring Organization | Nomo Fintech |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | Dec/04/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Senior Researcher Jobs In Dubai | Nomo Fintech
Description:
We are hiring a Senior User Experience Researcher to join our talented Product Design team. As a Senior UX Researcher, you will inform decisions about products and services through evidence-driven, user-centred, high-quality research. It’s an exciting time to join us: you will help shape the ways qualitative research is employed throughout the wider team. You’ll be responsible for creating the best experiences for our customers, working closely with designers, developers, product managers and data teams to build a shared vision, and then delivering against this in a pragmatic way. You’ll lead your work, spanning multiple complex product areas, supporting a team of designers around you to help the team deliver high-quality work again and again.
Job Responsibilities:
- Conduct both generative and evaluative research studies.
- Create research plans that adapt to timeline constraints.
- Plan and perform qualitative research methods, such as interviews, usability testing, surveys, and workshops.
- Analyse and translate qualitative and quantitative data into clear insights.
- Communicate results and recommendations in clear and compelling ways to inform the design and support the product strategy.
- Work with the Head of UX Design to create a user-centric culture and embed the user voice in strategic planning and scoping sessions.
- Collaborate closely with product managers and product designers to plan research studies and make sure findings are actioned and prioritised.
- Work closely with the analytical team to build an understanding of customer behaviour to measure the performance of our products.
- Engage stakeholders from different departments (i.e. Marketing, Product etc) in the user research process to help them familiarise themselves and empathise with user insights
- Create metrics to measure the success of products and features.
- Manage the logistical aspects of research planning (e.g. scheduling research sessions, and recruiting participants).
- Proactively identify product opportunities to explore with users.
- Collaborate to build the UX Research framework to drive efficiency in the research activities.
- Work independently under the guidance of the Head of Design.
Job Requirements:
- Strong experience as a UX researcher.
- Extensive experience with different types of research projects: both generative vs evaluative research.
- Strong understanding and experience of a range of user research methods, when to use them, and how to apply them correctly. This includes both qualitative and quantitative methods such as usability testing, user interviews, and surveys.
- Expert-level experience in planning, scoping, conducting, analysing, and communicating re-search.
- Experience in quantitative research methods and product analytics to find digital trends and understand user behaviour.
- Ability to define key metrics and evaluate project success.
- Confidence in presenting user research and promoting UX principles and championing the voice of the customer.
- Experience working to strict deadlines and on different projects over a period of time.
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