Software Engineer Jobs In Dubai 2023 | Sherman Global Management Consultants
| Company Name | Sherman Global Management Consultants |
| Address | Dubai United Arab Emirates |
| Region | Dubai |
| Country | United Arab Emirates |
| Date | 01/03/2023 |
| Salary | 51000 |
| Employment Type | Full-Time |
Software Engineer Jobs In Dubai 2023 | Sherman Global Management Consultants
Description
- Develop flowcharts, layouts and documentation to identify requirements and solutions.
- Write well-designed, testable code.
- Testing new software and fixing bugs.
- Shaping the future of our systems.
- analyse user requirements
- write and test code, refining and rewriting it as necessary and communicate with any programmers involved in the project
- research, design and write new software programs (e.g. business applications or computer games) and computer operating systems
Skills
- Minimum 8-10 years of Avaya experience who should be well versed with POM, IVR, CMS, SBCE, SM,ACD, Altitude, Harmony Recording and WFO, Omni Channel + AIC applications.
- He should possess T3 Level of troubleshooting provides an comprehensive level of log analysis.
- Should be good at Application level understanding and should be comfortable performing Upgrades and patch updates.
- Should have In-depth technical Knowledge of server and VM architecture.
- Should have Advanced Networking troubleshooting skill, Voice packet analysis Call Routing architecture, hence defining detail Analytics for contact center process.
- Speech Analytics reporting is a must as upgrade is in pipeline once WFO is in our bucket.
- Working knowledge of Complex call Routing architectures In past experiences is must Vendor management, Client management.
- Certifications will be a value Add for multiple applications.
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